Shipping policy

Shipping Policy

Thank you for shopping with Bougie Mystery Scoops! Please review our shipping policy below before placing your order.

Processing Time

All orders are processed within 3–7 business days (excluding weekends and holidays).
Custom or made-to-order items may require additional processing time.

Once your order has been processed, you will receive a confirmation email with tracking information.

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Shipping Method

We offer Standard Shipping on all orders.

• Estimated delivery time: 3–7 business days after shipment

• Shipping carrier: USPS or comparable carrier (based on location)

Please note that delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.

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Shipping Costs

Shipping costs are calculated at checkout based on your order size and destination.

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Order Tracking

Once your order ships, tracking information will be emailed to the address provided at checkout.
Please allow up to 24–48 hours for tracking updates to appear.

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Lost, Delayed, or Stolen Packages

Bougie Mystery Scoops is not responsible for delays, lost, or stolen packages once the order has been marked as delivered by the carrier.

If your package shows as delivered but cannot be located, please contact your local post office or carrier directly.

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Incorrect Address

Please ensure your shipping address is correct before placing your order.
We are not responsible for packages sent to incorrect or incomplete addresses provided by the customer.

Orders returned due to incorrect addresses may require additional shipping fees to be resent.